Shipping + Handling

 

 

SHIPPING

 

Please Allow 3-4 working days for delivery for UK, EU and USA.

 

All other orders will take 3-7 working days.

*Preorder only items will have separate

delivery dates which will be relayed to you.*

 

Free shipping worldwide on all orders over £100.00 GBP.

 

 

Our hours of operation are Monday-Friday from 8:00 8:00am-8pm. Any and all                                                                                                 

orders and emails sent on the weekend will be shipped the following business day.

 

Shipments are made with Royal Mail or DHL tracking number this number will be

emailed once the item is dispatched.

 

RETURNS

We hope you are satisfied with your We Are Kin order however if for any reason

you are not you must return it to us in saleable condition within 14 days of receipt.

Returned parcels will be refunded within 14 working days once the parcel is

received. In the event of a delay in receiving the item it may take up to 21days

 Refunds will be credited to your original payment method.

Please fill out your returns slip and post the parcel back to the address on the returns

slip. The parcel must be sent 'Signed For.'

 

 

The returned item(s) must:

- Be in perfect condition

- The swing tag must not have been tampered with or removed

- Free from any stains 

 

Items that are purchased during sale/ or at a discount are exchange only.

 

EXCHANGES

Inorder to exchange an item please fill out the required colour or size on the returns  

slip.

Return postage is at your own cost and further postage costs may be incurred.

If an item is made to order there will be a time frame emailed to you.